At Azoka, we understand that in today’s digitally connected and data-driven world, sometimes it can be difficult to understand how your personal information is being collected and used. As part of our commitment to being transparent with our customers and business partners, we want to clearly explain about our data privacy practices and how we protect your privacy so that you can make informed decisions.

As we recognize the importance of protecting and safeguarding your personal information that you have entrusted to us, we have established privacy policies that defines and enforces the structure and accountability for secure and respectful collection, use and sharing of your personal information.

All our activities are underpinned by our T.R.U.S.T principles of being “Transparent”, respecting your “Rights”, “Using” of your personal data, implementing robust cyber “Security” practices and taking due care when data “Transfer” is required.

Please take a moment to make yourself familiar with our data privacy practices. Should you have any queries, feel free to reach us at


What Do We Do with Your Information?

 Our website or app may collect necessary information if you want to place an order for the desired product you want to buy from us using the website or app. When you purchase something from our online store through the website or app, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address which we will integrate into our database which is linked to both our app and website. All information collected on our website and app are shared amongst each other. We will receive, store, and process your data for preparing your purchase order on our website and app and will save it for any possible future allegation. We usually collect personal information such as your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, payment procedure and another similar kind of information. We may send you emails about our website, new products, sales promotions, anything relating to our business partners and other updates.


Information about Children
If you are under the age of [15], you are required to obtain the consent of your parent, guardian or person who has parental responsibility over you before sending us your personal data (for example, your name, address, and email address). In such cases, we may require sufficient proof of such consent at any time.

What personal data do we collect?
The types of personal data we collect or obtain may vary according to our relationship with a data subject (person whose data we collect) and may include the following:

For Customers

For Business Partners and Suppliers

When do we collect your personal data?
We may collect or obtain your personal data:
For Customers

From our surveillance camera (CCTV) system
For Business Partners and Suppliers

Why do we collect your personal data?
Your personal data may be used or processed for the purpose of:
For Customers

For Business Partners and Suppliers

Who do we disclose your personal data to?
We may disclose your personal data:
For Customers

For Business Partners and Suppliers

We use reasonable efforts in accordance with industry best practices to ensure that the above-mentioned maintain the confidentiality of your personal data and are restricted from using your personal data for any unauthorized purpose.
Transfers of Personal Data
We may transfer your personal data across geographical borders to other entities in compliance with law. Where your personal data has been transferred to members of our group of companies and/or to third parties located outside of Bangladesh, the transfer of your personal data is carried out under organizational, contractual and legal measures and with adequate levels of protection implemented as well as any additional local legal requirements for the parties receiving this information in order to safeguard your personal data.

How do we store and protect your personal data?
We may collect and store your personal data in electronic or physical form, depending upon the requirement. Information may be stored at our and third-party premises within IT Systems (e.g. external cloud storage, internal or third-party management systems, e-mail, database, hard drives), document warehouses etc.

We endeavor, where practicable, to process your personal data in a safe environment by preventing any unauthorized or unlawful processing of personal data or accidental loss or destruction of, or damage to, such information. We have implemented various physical, technical and administrative security measures to protect your personal data and our network from unauthorized access. Some of these measures include:

How long do we retain your personal data?
We will retain your personal data only for as long as such information is necessary for the purposes it was collected for. The retention period for personal data may also be affected by the requirements of applicable laws. In all cases information may be held for a) a longer period where there is a legal or regulatory reason to do so (in which case it will be deleted once no longer required for the legal or regulatory purpose) or b) a shorter period where the individual objects to the processing of their personal data.

Consequences of not providing personal data
We may require collection of certain personal data about you and failure to provide such information may: 

By submitting personal data to us, you acknowledge that:

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